Feature Article

Adam Falter
27th Jul 2023

How to Assess an Online Casino

There are a stupendous number of online casinos vying to capture your attention and get you signed up on their respective sites or apps. Online casino operators invest heavily to market their brands and attract new users.

As someone interested in safe and entertaining online casino gaming, it is not uncommon to be bombarded with adverts for casinos. What’s confusing is that each casino claims to have the best games and most lucrative offers. This information overload often proves overwhelming for a player just getting started and it is easy to become paralyzed because of the sheer number of casinos to pick and choose from.

If you’re in the same boat, then this guide on how to assess an online casino is the solution you need. In this article, we give you detailed, yet concise information on what to look for in an online casino.

Before Anything Else

There are many different elements to an online casino and they’re all worth pondering upon when considering signing up with the casino. However, the order in which you examine these factors is important as well.

Here’s what we mean – if you’re in the process of assessing an online casino and are deep into the bonus terms and conditions while being oblivious to the fact that the casino does not even accept players from your country/state, then you’re simply wasting your time and energy.

That’s why there are a couple of things you need to check first and foremost before moving on to other factors. Here are two questions you must address first:

  1. Does the casino accept players based in your country/state?
  2. Does the casino offer a deposit method and a withdrawal method which works for you?

If the answer to any of these questions is no, then it means that either you will not be allowed to make an account with the casino or that you will not be able to deposit or cashout funds from the casino with the payment options at your disposal. Therefore, you can simply disregard this casino and move on to other options.

If the answer to both these questions are yes, then you can proceed to further evaluate the casino on the basis of the below mentioned criteria:

If you’re interested in signing up with a casino and want to find out more details, the first you can do is a simple Google search where you type in the name of the casino + “review”.

This should pull up a number of high-ranking third-party casino review websites.

We recommend at least glancing over 3-4 reviews of a casino before judging it.

It is important to understand what kind of experiences other players have had playing at this casino and what some of the commonly reported issues are.

It is also a good idea to check various casino review websites that maintain blacklists where they list casinos that are known for being frivolous and swindling players (most commonly – a promised withdrawal never gets processed and you get an endless list of excuses when you try to contact the casino regarding the money the owe you).

If the casino is very new and there aren’t any reviews yet, what you can do is check whom the casino operators are and then run a Google search to see what other casino brands they operate.

You can read reviews of other casino brands to get an idea of whether the company has a positive reputation or not.

You should avoid an unlicensed casino at all costs. If the casino does not display its licensing information on their website or you cannot verify the license details published, then there are chances it could be a rogue casino.

An unregulated casino could cheat you in the following ways:

  • Manipulate games against you
  • Deny you your winnings by making up various excuses
  • Have unreasonable terms and conditions
  • Take your money and simply stop responding to you

That’s why it is important to only sign up with casinos that hold a valid license issued by a reputed online gambling commission.

Some of the well-known and trusted license issuers for casinos around the world are – The United Kingdom Gambling Commission and Malta Gaming Authority. Some licensing authorities have been in the spotlight for unscrupulous practices in the past. This includes regulators based out of Antigua, Costa Rica and Seychelles.

Many players have always wondered how they can be sure that the games they are playing at online casinos are actually fair. When you play a card game at a land-based casino, you are there in person and you can verify the deck and you actually see the dealer shuffle and deal cards, open cards, etc. with your own two eyes.

There is some sense of security in that. However, when you play a slot machine or a card game online, you don’t actually get to see how the results or outcomes transpire, you just get to see the result of the round or spin. How can you trust the results?

If an online slot game, for example, is said to have a payout percentage of 98%, how do you actually know that it is working as advertised and not at a lower payout percentage from what has been published? Do you simply take the operators word for it?

This is where random number generators come in. Online casinos use random number generators which are basically randomizer algorithms that produce the results of every spin of the reels and every roll of the dice that occurs at the casino website.

This is a way to ensure that all results are truly random, luck-based and in line with the published payout percentages.

There are various independent third-party companies that test and certify these RNGs.

When you pick a casino which uses a certified RNG, you can breathe easy knowing that the casino games you play are fair.Ideally, you want to choose a casino which is subject to audits by reputed game testing labs such as eCOGRA, iTech Labs, Technical Systems Testing, Gaming Laboratories International, SQS Labs, Gaming Associates, etc.

Each online casino player is unique. You may have your own set of preferences when it comes to casino games.

Some players love slots, while some may be more into card games and specialty games.

Even within slots, there are various types of slots and you may have a preference for one type. An online casino seldom has its own game development studio. They generally source all their games from external vendors.

These vendors are dedicated casino game and software providers, some of the most well-known and reputed studios include NetEnt, Microgaming, BetSoft, Play’n GO, etc. Many players prefer games from certain vendors only.

Before you sign up with a casino, it makes sense to explore their game library.

You want to ensure they have a good number of games from well – known game providers.

If you have preferences for certain types of games, you also want to ensure that the casino has a good number of such games to keep you entertained for the long term. Many modern online casinos let you play their games in demo or free play mode where you can test the game without actually spending any money.

This is a great way to test the waters at a new casino and see if you like it.

Bonus offers is how online casinos effective attract new players and get them to sign up.

By using promotions in a strategic way, online casinos can also retain their existing players and influence them to invest more money and continue playing at the casino.

Bonus offers are great and they can certainly boost your profits, but only if you play your cards right.

Most online casino bonuses are subject to a plethora of terms and conditions.

Some online casinos, under the pretext of preventing bonus abuse, will impose terms and conditions which are highly restrictive. Players will try to claim such offers and then fall prey to the unreasonable terms and conditions when they try to withdraw the bonus funds.

So, when you’re interested in a certain casino or a certain offer it is making, always take the time to actually dive into the bonus terms and conditions and don’t just go by the flashy bonus marketing material where they make no mention of the different terms.

It is only when you read the fine print that you understand the value of the bonus and whether the juice is worth the squeeze.

Banking is a major aspect of real money gambling.

You will have to add funds to your casino account and also withdraw funds from your casino account.

There are several different things to consider when it comes to banking.

Here are some of the important questions to address with respect to deposits and withdrawals at an online casino:

  1. What types of deposit payment options are available?
  2. What types of withdrawal payment options are available?
  3. What is the withdrawal pending period?
  4. How long does it take for a withdrawal to be processed?
  5. Are there any fees for deposits and withdrawals?
  6. What types of fiat and crypto currencies are accepted?
  7. Does the casino have a KYC verification process before processing your first withdrawal? If so, how does the process work and what documents are you expected to produce to complete the verification successfully?
  8. What are the wagering requirements you must complete in order to withdraw bonus funds?
  9. Are there any daily, weekly and monthly deposit/withdrawal limits? If so, what are they?When you find out the answers to these questions, it becomes clear whether a casino has a cashier which is a good fit for you.

There are a few different types of online casino players when it comes to device preferences.

There are some that always play on PC, there are some that play on PC when they access to one and use a smartphone at other times and then there are those that only play on smartphones or tablets.

It doesn’t matter which category you belong to; it is important for any modern online casino website to be fully mobile optimized.

Even if you don’t usually play on a mobile device, you never know when you may want to access your account and play a quick game on mobile in the future, and it is always good to have that option open.

Even though the casino may not have its own standalone mobile app for Android, iOS, etc. at least the website should be responsive and mobile friendly.

Thankfully, most of the modern online casinos are now offering 24/7 customer support via some convenient communication methods.

Players are able to simply use a live chat option and chat with a support agent with a simply click of the mouse.

Still, it is a good idea to check how the customer support network is at a casino before you invest money into it. You want to make sure that customer support agents are actually helpful and knowledgeable.

You also want the response times to be reasonably quick.

A good way to figure out if the customer support is any good is by visiting the casino website and simply probing customer support with a few test questions to test how quickly and competently the respond.

When gambling online, there is always a risk of developing an addiction.

Most gambling habits form insidiously and you may have a full-blown problem before you even realize it.

Choosing an online casino that offers basic responsible gambling features such as customizable deposit limits, loss limits, session time limits and self – exclusion is a great way to set boundaries for yourself and make sure your gambling is always within your control and never compulsive.

By pre-defining limits, you will not be able to move the goalposts and this will not only save you from developing bad gambling practices but could also save you from some substantial financial losses.